Terms & Conditions

MEMI RUIZ FASHION DESIGN

By placing an order on our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

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1. About Us

MEMI RUIZ FASHION DESIGN is an Australian-based fashion brand specialising in original, handcrafted garments designed for women who embrace individuality, femininity and self-expression.

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2. Product Information

All products are designed and/or curated with care, and described as accurately as possible.
As many of our items are handmade or limited edition, slight variations in colour, finish or placement of prints may occur.
We reserve the right to modify or discontinue any item at any time without notice.

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3. Pricing & Payment

All prices are listed in Australian Dollars (AUD).
We reserve the right to change prices at any time.
Full payment must be made before your order is processed.
We accept payment via major credit cards, PayPal, and other secure online payment methods.

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4. Shipping & Delivery

We aim to dispatch all orders within the specified timeframe listed on each product page.
Shipping times may vary based on your location and external factors beyond our control.
Free shipping offers are subject to conditions and may change without notice.
Once shipped, we are not responsible for delays or lost packages caused by postal services.

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5. Returns & Exchanges

Please refer to our full Returns & Exchanges Policy for detailed instructions.

Items must be returned within 14 days in original condition with tags attached.
Return shipping costs are the responsibility of the customer.
Refunds will be issued once the return has been received and approved.
Store credits are issued via email and valid for a limited time.
We do not offer direct exchanges.

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6. Faulty Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery. We will inspect the item and offer a replacement, store credit or refund as appropriate.

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7. Intellectual Property

•All designs, images, logos, and content on this website are the property of MEMI RUIZ FASHION DESIGN.

•You may not reproduce, copy, or use our content without written permission.

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8. Privacy

We respect your privacy. Your personal information will only be used to process your order and communicate with you. Please refer to our Privacy Policy for full details.

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9. Legal

These Terms & Conditions are governed by the laws of South Australia and the Australian Consumer Law.

MEMI RUIZ FASHION DESIGN reserves the right to update these terms at any time without notice.

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Contact:

For any questions, please email us at memiruiz@outlook.com.au

Thank you for supporting independent fashion.